Help & Support
Yossi Support
Need help with Yossi, have feedback, or want to report an issue? We’re here to help.
Contact support
Support Email
yossi.tefillin@gmail.comEmail is the best way to reach us for help, feedback, account questions, or reports.
We aim to respond to support requests as soon as possible.
Help us help you
When contacting support, please include:
- A description of the issue
- Your iPhone model
- Your iOS version
- Any screenshots that may help
Common questions
Frequently Asked Questions
Quick answers for getting started and using Yossi.
How do I create an account?
Open Yossi and follow the sign-in instructions. You can use the available sign-in options shown in the app.
How do I add friends?
Use the Search tab to find another user and send them a friend request.
How do I share a wrap?
Tap the Post button in the bottom navigation bar, select or take a photo, add any optional details, and share it with your friends.
How do I change my daily reminder?
Open the reminders section from the home screen and update your preferred wrap time, repeat days, or primary location.
How do I request a tefillah?
Open the prayer request feature, enter the request, and share it with your friends. Prayer requests disappear after 24 hours.
How do I report inappropriate content or another user?
Use the reporting or blocking options available from the relevant post or profile. Users can also contact support for additional help.
How do I delete my account?
Open the Profile tab, tap the Settings gear, scroll to the Account section, and tap “Delete Account.” Confirm by tapping “Delete Account” again. This removes your Yossi profile and app data, including your posts, likes, comments, prayer notes, and friendships, and signs you out.
Your privacy matters
Learn how Yossi handles your information.